Hannah’s Hounds Dog Grooming

My Ethos
I work from home, as I believe grooming salons/shops can be quite a scary and intimidating environment for a dog. They are allowed time to relax and play, and are given regular toilet breaks. I want them to feel comfortable and happy while they are with me. Many groomers do not have qualifications, as it is not a requirement. However, I am fully qualified, with a City & Guilds Level 3 Dog Grooming Diploma from Brinsbury College.

Every groom includes a health check, ear cleaning, nail trimming (if needed), a bath and dry, and a neckerchief at the very least!
I have a range of shampoos to suit your dog’s needs. Sensitive skin, whitening, detangle, puppy etc

Health checks
I will let you know if I spot anything that you may not be aware of. Please note, I cannot diagnose anything as I am not a vet.

Full groom
Your dogs’ coat can be clipped off, kept long, styled to the “breed standard” or a “pet trim”.

Some dogs can moult quite a lot. I have a range of de-shedding tools than can remove the vast majority of the dead coat for you.

This is a highly skilled technique. I am trained in this field. I will check the hair is ready to be pulled, and if not you will be asked to come back another time. Pulling the hair when it is not ready can cause pain to the dog.

I do not believe it is fair to spend hours brushing out knots, causing pain to the dog. If the matting is extensive/cannot be broken up I will need to clip it out. It may be kindest to the dog to clip the coat shorter than agreed, in order to remove the matting, but I will always call you to explain beforehand.

Ear plucking
Ear plucking can prevent ear infections as it helps to keep the ear canal ventilated and reduce bacteria build up. If there is a possibility of an ear infection/a ruptured ear drum I will not pluck the ears, as it can cause a lot of pain.

Anal Glands
Deciding if there is any infection/impaction involves a diagnosis by a vet, and is therefore best to leave expression to them.

Nail trimming
If you want to bring your dog in just to have its nails trimmed, this service is £5. To regular customers it is free.

Vaccinations and Flea Policy
So that we can provide a clean, safe and healthy environment for all dogs please ensure that your dog is up to date with a suitable flea treatment solutions and vaccinations. There is an additional £5 charge if live fleas are found, as the parlour will need to be fumigated.

You can bring puppies in for grooming as soon as they have had their 2nd jabs at the vets. I recommend bringing them as young as possible, as I think it helps them accept the process and relax sooner. I believe in slowly introducing them to this new experience, building up to a full groom. This gains their trust in me and makes them happier and more confident pups.

Puppy Intro (their first visit) – I will give them time to sniff around, familiarising themselves to this new environment. I want them to get to know me and not be fearful of me. I will go slowly, giving them lots of reassurance and encouragement. I will trim their nails, clean their ears, brush them, bathe them and dry them.

I do not have set pricing for particular breeds/sizes. I base my pricing on how long it takes, and the difficulty. This is dependent upon the dogs’ coat and their temperament, as well as what you have requested.

Extra Charges
As of 1st January 2020, there will now be additional charges for the following:
Fleas – £5
Matting – £5
Biting – £5

Lateness: I will give you a rough finish time and call you when I’m done. Please listen out for your phone and be nearby/here at the predicted finish time. Lateness will be charged at: £5 for 15-30 minutes after I call you. £10 for 30 minutes + after I call you.

Cancellations: I understand that you may need to rearrange appointments from time to time. However, I do ask that you give at least 24 hours notice, to give me the chance to book another customer in. Giving less than 24 hours notice will incur a £10 fee, chargeable at your next appointment.



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